Order Cancellation

You can use this form to cancel your order.

Processing the cancellation

Once we have received your cancellation request, we will review it and process the refund as soon as possible. If the order has already been dispatched, the refund can only be processed once the shipment has been returned to our warehouse. In this case, the return shipping cost, equivalent to the original delivery charge for your order, will be deducted from the refund.

Your name *

Your email address *

Order number *

You can find the order number in your order confirmation. It is a number beginning with the letter S, for example, S01234.

I wish to cancel the above-mentioned order in full. Please answer “Yes”. *

I have read and accept that if the order has already been dispatched, the refund will be processed once the returned shipment has arrived at the warehouse. I understand that the return shipping cost will be deducted from the refundable amount unless the return is due to a defective or incorrectly delivered product. *

Tallenna

Order Cancellation